Privacy Policy | Wealth with Cheyanne

Privacy Policy

Last updated – 23 June 2025

1 Introduction

This Privacy Policy explains how Cheyanne Edgren (“we,” “us,” “our”) collects, uses, and safeguards your personal information when you visit wealthwithcheyanne.com, book a consultation, or subscribe to our email/SMS updates. We follow all World Financial Group Insurance Agency of Canada (WFGIAC) compliance manuals in addition to the practices described below.

2 Information We Collect

  • Contact Information – name, email, phone, mailing address
    Collected via booking forms or community sign-ups; used to schedule sessions, send reminders, and grant community access.
  • Account Credentials – username & password (for our community area); used to secure your login.
  • Technical & Usage Data – IP address, device/browser details, and essential cookies; collected automatically to maintain security and basic analytics.
  • Preferences & Consents – email-marketing opt-in, SMS consent status, cookie settings.
  • Insurance-related Disclosures – any information you voluntarily provide during consultations (e.g., financial goals) in accordance with WFGIAC rules.

No payment or credit-card data is collected or stored on this site.

3 How We Use Information

  • Confirm and remind you about appointments.
  • Deliver educational emails or SMS messages (only with your express consent).
  • Operate, secure, and improve the site and community portal.
  • Comply with legal, insurance-regulatory, and audit obligations.

4 Cookies & Similar Technologies

We use essential cookies to maintain login sessions. A consent banner appears on your first visit. You may disable cookies in your browser; some parts of the site may then function improperly.

5 Sharing & Disclosure

  • We do not sell, rent, or share personal information with third-party marketers.
  • Data is shared only with trusted service providers (secure hosting, email/SMS platforms) bound by confidentiality.
  • We may disclose information to regulators or authorities where required by law, or to WFGIAC for compliance review.
  • Mobile information (SMS opt-in data) will not be shared with third parties for their marketing purposes.

6 SMS Program Terms

  • Purpose – appointment reminders & educational tips.
  • Opt-in – you subscribe via web form or by texting a keyword to our number.
  • Opt-out – reply STOP to cancel at any time (processed within 24 h and logged for ≥6 years).
  • Help – reply HELP for assistance or email [email protected].
  • Message frequency varies; maximum 4 msgs/week.
  • Message & data rates may apply.
  • Carriers are not liable for delayed or undelivered messages.
  • No mobile information will be shared with or sold to third parties or affiliates for their marketing.

7 Email Marketing

Marketing emails are sent only with your explicit opt-in. Every message includes an Unsubscribe link processed immediately in accordance with CASL and CAN-SPAM.

8 Data Retention

We retain personal information until you request deletion or close your account, except where longer retention is necessary to meet insurance-regulatory record-keeping or tax requirements.

9 Security

Protections include HTTPS encryption, password hashing, and role-based access controls. No online transmission is 100 % secure; we cannot guarantee absolute security.

10 Your Rights

You may request access to, correction of, or deletion of your data, and you may withdraw marketing consent at any time. Contact us using the details in Section 14.

11 International Transfers

Our servers may be located in Canada or the United States. By using the site you consent to cross-border data transfer as permitted by applicable law.

12 Children’s Privacy

The site is not directed to children under 13, and we do not knowingly collect their personal information. Parents who believe we have inadvertently collected such data should contact us for deletion.

13 Changes to This Policy

We may update this Privacy Policy from time to time. The new effective date will be posted at the top. Continued use of the site after changes are posted signifies acceptance.

14 Contact Us

Cheyanne Edgren – Privacy Officer
[email protected] • (236) 979-7349
217 - 7928 128 Street, Surrey BC V3W 4E8, Canada